This Policy defines Mobo Groups commitment to the privacy of personal information we collect, store, use and disclose.
This Policy is supported by the requirements of the:
The non-provision of personal information may mean that Mobo Group are unable to provide the goods,
services or employment being sought.
This policy is relevant to any person who provides or discloses personal information to Mobo Group.
Personal information is defined as any ‘information or an opinion about an identified individual, or an
individual who is reasonably identifiable:
De-Identified Personal Information is defined as personal information that is no longer about an identified individual or an individual who is reasonably identifiable
Security of Personal Information is the protection of personal information from misuse or interference or loss, as well as unauthorised access, modification of disclosure
Types of personal information we collect
If you access our website, we may collect information about how you have used our website.
If you contact us for any reason, we may collect your name, contact number, email address, suburb.
Employment or Seeking Employment
We may collect and hold information about:
Customers or Prospective Customers
Personal and/or sensitive information about individuals will only be collected if that information is necessary for primary business functions and activities.
Mobo Group will only use or disclose Government related identifiers of individuals where this is reasonably necessary to enable us to carry out our functions and fulfil our obligations.
How we might collect personal information
We may collect personal information
Any information collected from a third party reasonable steps will be taken to ensure the
individual is made aware of the details
Where un-solicited personal information is received, Mobo Group will destroy the information unless the
information has or could have been reasonably solicited from the individual or their representative.
Why we might collect, hold, use or disclose personal information
Security of personal information
Records may be held in hard copy or electronic format.
All personal information held in hard copy will be stored in secured lockable filing cabinets.
All personal information held in electronic format is stored securely using file access controls.
Security of electronic data is supported by
Individuals have the option of dealing anonymously or by pseudonym however Mobo Group may not provide those options where it is impracticable to deal with individuals who have not identified themselves.
Disclosure of personal information
If we collect personal information we may:
Access to personal information
Persons may request personal information in accordance with the Freedom of Information Act 1991 and the Privacy Act 1988.
The Privacy Act requires that we give you access to your personal information on request, however it does set out circumstances in which we may refuse you access or decline to correct your personal information. Non-provision of information will only occur if the circumstances outlined in the Privacy Act are met.
If we refuse to give you access to your personal information, we will provide you with a written response
outlining our reason for refusing your request.
Any employee who breaches this procedure will be subject to disciplinary action, up to and including
Where data breaches have occurred or are alleged to have occurred, Mobo Group will conduct an
investigation into the root cause and resolve as soon as reasonably practicable.
Following investigation, any person whose personal information has or may have been breached, will be informed.
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