Mobo Group and the NDIS

Mobo Group is a registered provider of NDIS services and a government funded provider of both supported employment and open employment services through being an Australian Disability Enterprise and Disability Employment Services provider.


Through the Australian Disability Enterprises program, Mobo Group provides meaningful supported employment and support to people living with a disability who may not be able to work in ‘open employment’ in the general community, whilst those job seekers engaging in ‘open employment’ do so with support from our Employment Services team.


What is the NDIS? 

Whether you are already working at Mobo Group or new to us, and you are under 64 years of age, you may be eligible to access the National Disability Insurance Scheme (NDIS).


The NDIS is run by the National Disability Insurance Agency (NDIA). The NDIS is the new way that the government is providing disability support to Australians. The NDIS is designed to help people with a disability achieve their goals through individual directed funding.





Why choose Mobo Group? 

  • Mobo Group places an emphasis on so much more than just work. We are all about inspiring better lives.
  • Our organisation has a wealth of experience in supporting those with a disability since 1963.
  • Our sites are supported by staff who foster inclusion and social development of all, enabling employees to better many aspects of their lives and gain much more than just paid employment.
  • We assist you in understanding the NDIS and preparing to establish your NDIS plan.
  • To help you with your NDIS transition we offer fortnightly NDIS updates through social media and the website. Click here to view our NDIS Updates as FAQs


Currently Mobo Group offer the following NDIS services:

  • Finding and Keeping a Job – Through employment with one of our business enterprises we provide ongoing on the job support to enable you to maintain and retain supported employment. Service is tailored to individual disabilities and supported employees are provided with supervision.
  • Community Participation - We will provide funding to enable you to participate in community activities, particularly when there is risk of being socially isolated. Our service will develop abilities for you to participate in community activities via 1:1 and Group based.
  • Daily Living & Life Skills - You will participate in different activities to increase your ability to live as autonomously as possible. We provide this support individually in a range of environments, including but not limited to, your own home.
  • Support Coordination - We will also provide assistance to address barriers that reduce the difficulties connecting you to support services.
  • This includes resolving points of crisis, developing capacity and resilience in your network and coordinating supports from a range of sources.
  • Individual Employment Support - Time limited on-the-job training & post placement support related to participant’s disability that enables them to adjust & manage demands of the job & workplace environment, & to assist employers to successfully manage the participant's placement.


Steps to Becoming an NDIS Participant with Mobo

The team at Mobo Group are here to help you in getting started on the road to having your own NDIS plan.


You can get started yourself as an NDIS Participant also by following these steps:

Call the NDIS National Access Team on 1800 800 110 and ask for an NDIS access request form to apply to become a NDIS participant. You can apply 6 months before rollout in your area of residence. The NDIS in South Australia is available for adults 18-64 years old from July 2017. More information on start dates can be found at

Complete this application process over the phone or request to have it sent to your home address in the post. More information can be found at

If applying by post, you will be sent an Access Request Kit which will contain a reply paid envelope to the NDIS central mailing address. You can mail the application back to the NDIA office using this envelope.

Once your application has been sent in, you will be notified if it has been approved or not.

If your application does not get approved, you will not be an NDIS participant and will not receive funding.

If approved, you will be notified if you are under the ‘disability access plan’ or ‘early intervention’.

o Disability Access Plan’ refers to a support plan that will fund you for life due to a significant disability that requires ongoing support and funding.


o ‘Early intervention’ means you will receive NDIS funding for a certain period of time. This may be due to your disability not requiring ongoing support and funding for life.

After you are approved, you are officially an NDIS participant.



NDIS Planners Meeting Preparation Video

Come see our video below to help you prepare for your Planners Meeting

This video was filmed under our previous name, Hands On SA




Preparing for Your Planning Meeting 

Once registered the typical process and key points you need to know in preparing for your meeting are listed below:

  • You can wait for a phone call from the NDIA to organise a planning meeting or you can contact them via their website contacts to request a meeting.
  • When they (the NDIA or Local Area Coordinators (LACs)) call, request that you would like the meeting to be conducted face-to-face with your advocate present. It is better for you to have the meeting in person.
  • The planning meeting will be held at an NDIA or LAC office near your area or other location as agreed with your planner.
  • It is important to do some thinking and pre-planning before your planning meeting. Ask your advocate to sit down with you and help you get prepared. Write down the answers to these questions and bring them along to your planning meeting.

o How does your disability impact your life?

o What do you want to achieve in your life?

o What are your current living arrangements?

o Do you enjoy your employment at Mobo Group?

o Who are the important people in your life? (Family, friends, advocates) What supports do they offer you?

o What are your regular activities?

o What is working well in your life?

o What things would you like to change in your life?

o What help do you need in your everyday life?

o Think outside your Monday-Friday 9am-5pm routine.

  • Your planner will ask about your future goals and help you figure out the steps that can be taken in the next 12 months to work towards meeting these goals.
  • If you need more supports than you are currently receiving, write these supports down and explain why the supports you currently receive are reasonable and necessary. More information can be found at
  • Bring along evidence of your disability such as diagnoses reports and a letter from your doctor. Also bring along reports from the services you are currently using. These reports should state how often you require this service, the value you receive from this service and why it is important you continue to receive it.

The NDIS planning process can be overwhelming if you don`t take the time to get prepared. Mobo Group are here to assist you along the way.




Attending the Planning Meeting

Some of the key points for you to note about attending the planning meeting are:

  • The planning meeting will involve yourself, your advocate and an NDIS representative sitting down and having a talk about your current situation and supports. It is a great idea to invite a family member or advocate to the planning meeting for support. They will ask you how you do everyday tasks like going to work, having a shower and cooking dinner. The information you provide will form the basis for your first plan so it is important to consider your needs well in advance of the meeting.
  • You will need to decide which plan management option is right for you. You will discuss if you will select self-management (by yourself), plan management (by a provider) or agency management (by NDIA).
  • Plans can involve a combination of management. No matter which option is chosen, the NDIA has confirmed you will remain in control of which providers you select and when and how your supports are delivered.
  • The team at Mobo Group are here to assist with any questions you have.


Once You Receive Your First Plan

The main things you need to know once you receive your first plan are:

  • After your meeting you will wait to receive notification that your plan has been approved.
  • You will keep receiving your current supports until you have an NDIS plan in place.
  • A paper version of your NDIS first plan will be sent to your address in the mail.
  • After you have received your NDIS plan, an NDIS representative will call you to discuss the contents and the next steps to put your plan into action.
  • Your NDIS funds are available for use from the day your plan has been approved. More information can be found at
  • Your first plan will be in place for 12 months. If you are immediately unhappy with your plan, you have 3 months to request a plan review. This will give you time to think about how your current plan is working for you and if you are moving forward to achieve your goals.
  • You should contact all your service providers and Mobo group as included in your plan as soon as the plan is received. This will assist you to commence accessing the services as outlined within your plan.


Reviewing Your First Plan

The NDIS is a brand new program and way the government is providing support for people living with disability and as a result will continue to undergo change and improvement in all aspects of its process and systems. Because of these ongoing developments it is important to consider how your plan is working for you from the day it commences in preparation for the first review.


The team at Mobo Group can assist you. In the interim we suggest:

  • You think about how your current plan is working for you and if you are moving forward to achieve your goals.
  • You plan well in advance to attend a plan review meeting at the NDIA after 12 months. In this meeting you can update and alter your NDIS plan provided you have the evidence and information necessary to support the changes you desire.
  • Your second plan should be carefully reviewed for any changes to ensure you have captured your necessary and reasonable needs before sign off.
  • Your second plan will be sent to you after this meeting.











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